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Camp Quality

Camp Quality believes every Australian child impacted by cancer should have every opportunity to thrive. We do this by providing innovative programs and services to develop life skills and strengthen the wellbeing of children aged 0 – 13 growing up with cancer, and their families.

Location – Nationwide, Sydney, Australia
Industry – Charity
Website – www.campquality.org.au

what they needed

Challenges
We were looking for a tool to integrate sending SMS into our CRM to avoid having to manually export data to our existing SMS suppliers. We considered other software like SMS Magic, Open SMS Pro. But chose Mercury SMS because of its excellent value, generous NFP discount, and it was a locally based company with all the functionality we needed.

how we helped

How has Mission Control Helped?
It’s enabled us to help boost the attendance rates at our events, both through SMS invites and reminders to participants. All with minimal additional work for staff, all they need do is type the message. No lists to export, no manual processes.

 

Results & Future
We have increased attendance rates at programs by our beneficiaries by using SMS to invite them to events, and remind them of events. This results in more effective use of our resources, by being able to either reduce numbers with vendors, or invite people on our waitlist to events. In addition, we have just implemented an automated volunteer interview SMS reminder system which we hope will have a similar positive impact on the attendance of volunteers.

See how we can help

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