Julie Lo Certo
Systems & Project Manager
LIW
Salesforce Project Management Software by Aprika
If you manage projects, teams, or time in Salesforce, Mission Control Resource Management Software optimizes resource planning, skills tracking, capacity, and utilization. Effective resource management is key to project success and Professional Services Automation.
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Successful resource management is a priority for all professional services executives looking to optimise profit margins, improve billable utilization, retain top talent and increase client satisfaction.
Mission Control has a range of tools within its Resource Management Platform that will ensure that the right resources are working on the right projects at the right time. From Resource Assignment Wizards to Auto Assignment Wizards to Skill Proficiency Matrices, we have a feature that will help you manage even the most complex resource demands.
Mission Control’s Skills & Skill Assignments feature empowers your team by streamlining the way you capture, manage, and assign expertise across your organization. Built natively on the Salesforce Platform, this intuitive tool allows you to create, edit, and categorize a comprehensive database of skills, ensuring that every team member’s unique strengths are clearly defined and readily accessible. By mapping these skills to specific roles, you can effortlessly match the right talent to the right projects, setting the stage for improved productivity and more precise resource planning.
By centralizing your team’s skills information, Mission Control not only enhances resource allocation but also drives project success by ensuring that projects are staffed with the most qualified professionals. This targeted approach helps to quickly identify and address skill gaps, promoting continuous employee development and ultimately reducing administrative overhead. The result is a more agile, efficient, and responsive project management process that consistently delivers projects on time and within budget, elevating client satisfaction and operational excellence.
The Resource Assignment tools in Mission Control simplify resource management by automating the process of assigning the right resources to projects. Based on criteria like capacity, skill set, proficiency, and enjoyment factor, these features eliminate the need for hours of manual work. Users can quickly assign resources in just a few clicks, whether through automatic assignment or by reviewing recommended resources to make final selections.
With the powerful weighting algorithm, users can prioritize certain attributes over others to ensure the most suitable resources are chosen for each project. Additionally, the Auto Assignment Wizard can be further automated using Salesforce Flow or Apex Trigger, streamlining the entire process. By significantly reducing manual effort, this feature enables project managers and resource managers to focus more on high-level tasks and less on time-consuming administrative work.
The Resource Planner in Mission Control is a powerful tool that enables project managers to efficiently allocate and manage resources across multiple projects. With a centralized view of all resource assignments, it provides real-time insights into availability, workload distribution, and project timelines. Built natively on the Salesforce Platform, the Resource Planner helps teams optimize resource utilization, prevent scheduling conflicts, and ensure projects are delivered on time. By offering a clear and interactive interface, it streamlines the process of assigning tasks, balancing workloads, and making data-driven decisions to enhance overall project efficiency.
Effective resource management is crucial for project success, and the Resource Planner provides the visibility and flexibility needed to adapt to evolving project demands. With features like conflict detection, workload balancing, resource requests, and real-time adjustments, project managers can proactively address resourcing challenges and improve team productivity. By leveraging the Resource Planner, organizations can ensure optimal resource allocation, reduce administrative overhead, and enhance project outcomes, making it an essential component of efficient project and resource management.
The Role Utilisation Report in Mission Control provides project managers with a detailed view of resource utilization, helping them track time logged against available hours, holidays, and billable targets. By offering insights into utilization, billable performance, and scheduled performance, this feature enables organizations to monitor team efficiency and ensure resources are allocated effectively. With the ability to filter by teams, roles, and reporting periods, managers can quickly identify over- or under-utilized team members, helping to optimize workload distribution and improve overall project performance.
This report is essential for accurate financial forecasting and strategic resource planning, ensuring that billable hours are maximized while preventing employee burnout. It includes powerful analytics and customizable charts that allow teams to visualize key metrics such as utilization percentages and billable capacity performance. By incorporating real-time and historical data, the Role Utilisation Report helps businesses make informed decisions that drive efficiency, improve profitability, and ensure successful project delivery.
Our Salesforce Resource Management Software enables resource managers to track skills, billable & cost rates, availability, and holidays while optimizing work assignments and capacity planning for complex demands.
The Resource Utilization feature offers deep insights into resource efficiency and key performance metrics, ensuring optimal project performance.
g2.com, a leading software review site collects feedback from millions of users, including those using Mission Control’s Salesforce Resource Management Software and other industry solutions.
One key metric they evaluate is the Net Promoter Score (NPS). As shown below, Mission Control consistently ranks above major competitors and surpasses the SaaS industry average of 41.
G2.com Professional Services Automation Report – Summer 2021
Many Salesforce customers face challenges with security, visibility, and data consistency due to scattered project tools. Mission Control’s Salesforce Resource Management Software centralizes project needs, ensuring seamless management in one platform.
“Mission Control is amazing, it does everything we need it to do with all features we need to make our business successful”
Mission Control’s Resource Management Software unifies resource, project, time, and financial management in one powerful platform.
By streamlining operations, it provides unmatched visibility across sales, services, and finance, ensuring on-time projects, satisfied customers, and accurate reporting.
Interested to know how Mission Control can help your business with you Project Management needs? Organise a no obligation call with one of our team who can tell you everything you need to know.
Test drive everything Mission Control has to offer at your own leisure. See how the features work, play around & begin see how the Project Management tools can help your business.
Save time and let us show you how everything works! We can show you exactly how all the features and tools can be tailored to meet the demands of your projects, and business.
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