Salesforce SMS | Send SMS from Salesforce

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Take Control of your
business messaging

Mercury SMS enables you to communicate directly from your Salesforce
platform and send SMS from Salesforce to your clients, team members
or a specific group of contacts. Follow up leads, send reminders to clients
and keep your team in touch with our set of innovative communication tools.

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Take Control of your
business messaging

LET'S TAKE A LOOK mercury_slider_cloud2

Messaging on another level

Effortlessly send a Salesforce SMS to an individual, a group of leads, contacts, campaign members or even via a workflow rule. Apply a personal touch to each message or plan ahead and set up automatic communications, so you never miss an opportunity to reach a client.

THE KEY FEATURES

the key features

Outbound SMS

Send SMS messages to your prospects and customers from within Salesforce.com. Keep track of all your messages in your activity history.

Inbound SMS

Let your prospects and customers contact you via SMS and MMS. The details of all messages will be logged directly in Salesforce as part of your activity history.

SMS Templates

Build your library of SMS templates to use throughout your solutions. Templates can include merge fields and sent automatically via Workflow Rules.

Bulk Messaging

Deliver a bulk SMS to a list view or campaign members. Use merge fields to personalize the communication to each recipient.

SMS Keywords

Automatically create or update records when inbound SMS matches a keyword. You can create leads, cases, campaign members or carry out field updates.

Message Feed

Communicate with your prospects and customers in ‘real time’ via the message feed as if you were texting on your mobile device.

SMS Inbox

Keep on top of all your inbound messages via the SMS inbox. See them appear in real time and click through to the records to respond.

Opt-Out Management

Recipients can reply STOP at any time to automatically opt out of receiving future messages. Keep your mailing list up to date with no internal admin effort.

VIEW ALL FEATURES

Everything you need… and more

Mercury SMS allows your business to communicate like never before. Our SMS Inbox automatically displays inbound messages in real time and allows you to view and respond to messages right from your console.

Our flexible app allows you to personalize the huge range of features to suit your business and project-by-project needs. You can send offers, follow-ups and appointment reminders automatically, receive opt-out requests, set inbound receiving actions and take advantage of field value merging to add a personal touch to your messages.

The SMS function works well and allows for automated messages via workflow which was important for us. Very easy to setup and use, support has been really fantastic. Would very happily recommend.

Julia - UK
If you need an sms app that can manually message, auto message or update fields upon receiving in Salesforce, Mercury is for you. The support team at Aprika are incredibly helpful. Highly recommended.

Jeremy - Australia
We just switched to Mercury SMS from a very popular SMS app. With Mercury, we can conduct an SMS Chat within an SF Object and see the conversation happen real-time!!!! The support from Mercury SMS has been terrific.

John - United States

Why use Mercury SMS?

Mercury SMS will reduce admin with a host of automated tools and systems. Build a library of templates that your whole team can access, set up inbound routing options so messages are always received and actioned by the right person, and allow recipients to easily opt out to keep your database fresh.

The black & white Benefits

Communication tools that work for you

Ideal for small & large teams

Whether your team makes up a single office or sprawls across the globe, Mercury SMS’s instant messaging, live message feed and automated functions make it easy.

Automated to save time

Create a library of templates that your whole team can access. Implement automated inbox sorting and schedule bulk outbound messages that slash your admin time.

Connect with customers

Build a strong database of customers and keep them updated and engaged in your business. Our simple opt-out function keeps your database under control and relevant.

Natively built for Salesforce

Forget errors and missing functions. Mercury SMS is native to the Salesforce platform. Fully integrate the app and take advantage of increased productivity and time saved.

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