Take Control of your
Mercury SMS enables you to communicate directly from your Salesforce
platform and send SMS from Salesforce to your clients, team members
or a specific group of contacts. Follow up leads, send reminders to clients
and keep your team in touch with our set of innovative communication tools.
Messaging on another level
Effortlessly send a Salesforce SMS to an individual, a group of leads, contacts, campaign members or even via a workflow rule. Apply a personal touch to each message or plan ahead and set up automatic communications, so you never miss an opportunity to reach a client.
the key features
Send SMS messages to your prospects and customers from within Salesforce.com. Keep track of all your messages in your activity history.
Let your prospects and customers contact you via SMS and MMS. The details of all messages will be logged directly in Salesforce as part of your activity history.
Build your library of SMS templates to use throughout your solutions. Templates can include merge fields and sent automatically via Workflow Rules.
Deliver a bulk SMS to a list view or campaign members. Use merge fields to personalize the communication to each recipient.
Automatically create or update records when inbound SMS matches a keyword. You can create leads, cases, campaign members or carry out field updates.
Communicate with your prospects and customers in ‘real time’ via the message feed as if you were texting on your mobile device.
Keep on top of all your inbound messages via the SMS inbox. See them appear in real time and click through to the records to respond.
Recipients can reply STOP at any time to automatically opt out of receiving future messages. Keep your mailing list up to date with no internal admin effort.
Everything you need… and more
Mercury SMS allows your business to communicate like never before. Our SMS Inbox automatically displays inbound messages in real time and allows you to view and respond to messages right from your console.
Our flexible app allows you to personalize the huge range of features to suit your business and project-by-project needs. You can send offers, follow-ups and appointment reminders automatically, receive opt-out requests, set inbound receiving actions and take advantage of field value merging to add a personal touch to your messages.
The SMS function works well and allows for automated messages via workflow which was important for us. Very easy to setup and use, support has been really fantastic. Would very happily recommend.
If you need an sms app that can manually message, auto message or update fields upon receiving in Salesforce, Mercury is for you. The support team at Aprika are incredibly helpful. Highly recommended.
We just switched to Mercury SMS from a very popular SMS app. With Mercury, we can conduct an SMS Chat within an SF Object and see the conversation happen real-time!!!! The support from Mercury SMS has been terrific.
Why use Mercury SMS?
Mercury SMS will reduce admin with a host of automated tools and systems. Build a library of templates that your whole team can access, set up inbound routing options so messages are always received and actioned by the right person, and allow recipients to easily opt out to keep your database fresh.