What were you previously using?
We were previously using Microsoft Planner
What challenges were you facing before using Mission Control?
We knew we wanted single sourcing with our CRM, hours tracking, customization options and data analytics. We had looked at Salesforce and could see how well everything integrated together on the App Exchange.
What options did you consider?
We previewed many other competitors but Mission Control seemed like the best when considering both features and price.
How has Mission Control Helped?
Mission Control has helped considerably with the analytics on our daily work to better understand where our resources are used. We’ve found it was so beneficial in organizing our planning and tracking of projects.
What is your favourite feature and why?
The Program Planner and Project Builder have been great for our Product Managers for planning out releases; so easy to drag and drop different Requirements and Actions around. The Timesheet is great for our programmers who spend less time in Mission Control, since they can see all their Actions across all Projects in one place and enter their time in just a couple of minutes.
What do you have planned going forward?
We currently manage project tasks and associated hours. In the future, we plan to use the Skills and Teams options more, as well as get better historical data on our efforts to better plan the company’s future.
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