Project Management Blog, News & Articles

PSA Definition: A Comprehensive Guide to Professional Services Automation

September 23, 2024

This blog post will delve into the PSA definition, explore what it means to define PSA, and discuss the key features and benefits it offers to businesses.

Feature Focus: Revenue Recognition

September 18, 2024

Join Kosmo as he takes a look at the Revenue Recognition feature within Mission Control and how it helps you track the realisation of your project revenue

Mission Control: Total Economic Impact

September 11, 2024

The Klein Total Economic Impact study reveals the significant value Mission Control provides to professional services organizations using Salesforce

Project Governance How to Set and Manage for Success

September 9, 2024

In this article, we explain what exactly project governance is, the pillars on which it stands, how crucial it is for any given project, and much more.

What’s New in Mission Control Version 1.69?

August 30, 2024

Check out all the new features and enhancements within Mission Control that were included in version 1.69

Salesforce Winter 25 Release Notes

August 29, 2024

In this article we take a look at the Salesforce Winter '25 Release, including key features, dates and steps to prepare for the upcoming release

How to Choose an Effective Agile Project Management Tool

August 26, 2024

Agile has long been one of the most in-demand software development approaches. With so many solutions to choose from, it can be challenging to select the right tool for your needs. We explore the various features you should consider when selecting a tool to support your Agile team.

A Project Manager’s Guide to PRiSM

August 19, 2024

Modern organizations are moving beyond time, cost and scope as the basis for project success. With increasing focus on sustainability, PRiSM is a methodology being widely used to holistically track and manage sustainability across projects.

Feature Focus: Expense Management

August 15, 2024

In this Feature Focus, Kosmo takes a look at the Expense Management functionality within Mission Control

Feature Focus: Skills Development Planning

July 31, 2024

Join Kosmo as he takes a look at the Skills Development Planner and how it can help to map out a development plan for your project resources to build their skills

Project Scope Definition – Understanding the Basics

July 17, 2024

Accurate project scope definition is fundamental to the success of any project. It provides a clear roadmap, helps in resource management, and mitigates risks. In this article, we look at Project Scope Definition and share best practices on how to effectively scope projects to achieve your objectives

CSAT Scores & 10 Ways to Improve them

July 17, 2024

In this article we look at CSAT Scores and 10 ways to improve them. Customer Satisfaction (CSAT) is a critical metric for any business that values its customers and aims for long-term success.

Meet Our New Account Executive: Julian Ricciardi

July 12, 2024

Join us in welcoming Julian Ricciardi to the team as an Account Executive, and find out what excites him the most about joining the team here at Mission Control

Top 10 Project Management Apps for Salesforce

June 27, 2024

Interested in managing projects in Salesforce? In this article, we take a look at 10 of the most populate Salesforce Project Management tools

How to Manage Projects in Salesforce

June 20, 2024

Join us as we take a look at how you can manage projects in Salesforce. Mission Control is built natively on the Salesforce Platform, enabling you to manage projects directly within your Salesforce CRM system

Kosmo’s Feature Focus: Action Splitter

June 12, 2024

Join Kosmo as he takes a look at the Action Splitter and how it can easily help you reschedule the remaining effort on an Action leaving the work delivered to date on the original Action

How to Build a Project Management Framework (with Examples)

May 28, 2024

Join us as we take a look at the difference between Project Methodologies and Project Frameworks

Kosmo’s Feature Focus: Calendar Converter

May 27, 2024

In this feature focus, Kosmo takes a look at the Calendar Converter - a feature of the Timesheet that displays Project Actions and Salesforce Events, and makes logging time effortless

Kosmo’s Feature Focus: Issue Log

May 17, 2024

In this article, Kosmo takes a look at the Issue Log and how it helps you identify, track and resolve issues relating to your Projects

Developing a Project Quality Management Plan in 4 Easy Steps

May 8, 2024

We take a look at the key steps involved to ensure you deliver effective outcomes in your Projects with the guardrails of Project Quality Management Plans

Mission Control Version 1.68 Release

May 8, 2024

Discover the key new features being released in Version 1.68 of Mission Control, along with some of the key enhancements

Burndown Chart: What It Is and How to Use One in Project Management

April 4, 2024

Discover what the Burn Down Chart shows you and how to use it to keep track of progress being made on your Projects

Celebrating Excellence: Mission Control Earns 15 G2 Badges in Spring 2024 Awards

April 3, 2024

Mission Control has been awarded 15 badges in the Spring 24 G2 Awards. Check out all the amazing categories we've been awarded, including being a Momentum Leader in both PSA and PM!

Kosmo’s Feature Focus: Project Overview

March 27, 2024

In this article Kosmo takes a look at the Project Overview and how it's 360 degree view helps Project Managers stay on top of their Projects

An Introduction to Managing Project Budgets

March 15, 2024

In this article we take a look at project management best practices around establishing and managing project budgets

Kosmo’s Feature Focus: Auto Assignment Wizard

March 12, 2024

Kosmo walks us through the Auto Assignment Wizard feature and how it can help make resource management as effortless as a few clicks

A Guide to Salesforce Billing and Invoicing

March 6, 2024

We take a look at the features & benefits of Salesforce Billing along with how Mission Control's Project Financials features offer an alternative for Project Management & Professional Services Automation billing

Salesforce World Tour Events 2024

February 22, 2024

All the key dates for the Salesforce World Tour events, along with benefits of attending and how to make a business case to get approval to attend

Building a Successful Project Team: Roles and Responsibilities Explained

February 14, 2024

We take a look at one of the key ingredients every project needs in order to be successful, a great team! These 6 steps will ensure you build the perfect team to deliver successful projects

Kosmo’s Feature Focus: Rate Adjustments

February 6, 2024

Kosmo takes a look at Mission Control's Rate Adjustments and how they can help accurately track your Project Financials

What Is Portfolio Management and How Does It Differ from Project Management?

February 1, 2024

In this article, we look at Portfolio Management, Project Management and review the difference between the two

How Distributed Financial Data Accelerates Payment & Reduces Unpaid Invoices

January 15, 2024

Discover key business benefits of integrating Xero and Salesforce to connect and streamline your financial processes

7 Steps to Effectively Finalizing and Closing off Your Projects

January 10, 2024

In this article we walk through some key steps you should consider applying to your Project Closure process

Mission Control Version 1.67 Release

January 6, 2024

Discover the latest features that have been released in Version 1.67 of Mission Control, including the new Auto Assignment Wizard, which greatly increases the efficiency of Resource Management

How Sharing Invoice Data Can Unify Finance & Delivery Teams

December 18, 2023

Sharing invoice data between Finance & Delivery Teams can empower customer success and keep delivery teams on schedule

Developing a Project Management Plan in 6 Steps

December 13, 2023

We take a look at the 6 key steps required to develop a Project Management Plan effectively

Mission Control’s Survive or Thrive Professional Services Roundtable round up

December 4, 2023

We take a look back at our recent Roundtable event in Salesforce Tower in Sydney. Including speaker coverage and key takeaways.

Does Salesforce have a Project Management Tool?

December 4, 2023

In our latest article we take a look at your PSA and project management options within and external to Salesforce.

Navigating the Future: Project Management Trends of 2024

November 27, 2023

We gaze into the crystal ball and look at some of the technology trends that will be impacting Project Managers in 2024 and beyond.

V-Model: For Better Project Planning and Execution

November 27, 2023

In our latest article we explore and define the V-Model, and how to use it for better project planning and execution

Guide to S-Curves: Definition, Benefits, and Uses in Project Management

November 17, 2023

The S-curve graph helps describe, visualize and predict a project's performance progressively over time. This article discusses the S-curve graph, its benefits, and its common uses in project management situations.

Using and Adapting the Network Analysis Technique in Project Management

November 13, 2023

In our latest article we take a look at using and adapting the Network Analysis Technique in Project Management

Kosmo’s Feature Focus: Kanban

November 10, 2023

In our latest Feature Focus we take a look at Mission Control's Kanban, and how the feature helps you prioritize tasks, track progress and collaborate with your team.

Mission Control releases latest update – v1.65

October 31, 2023

Our latest release, v1.65, has just launched! We've got some exciting new features including Portfolios, which provides a seven-layer structure of project management within Mission Control. Explore Portfolios and all the exciting new enhancements here.

Mission Control wins Salesforce 2023 Customer Success ISV Partner of the Year

October 30, 2023

Mission Control wins Salesforce 2023 Customer Success ISV Partner of the Year

Salesforce Unveils Life Sciences Cloud for Pharma Organizations: Revolutionizing Healthcare in the Digital Age

October 27, 2023

Salesforce unveils their new Life Sciences Cloud for pharma and medical organizations. We take a look at what that means for the health vertical.

The Complete Guide to Monte Carlo Simulation in Project Management

October 20, 2023

In our latest article we learn more about the Monte Carlo method, its benefits, limitations, and how to incorporate it into your project planning and management.

Salesforce Winter Release 2024 Guide: Key Dates, New Features and More

October 16, 2023

We take a look at the upcoming Salesforce Winter Release 2024. This guide covers the key dates, new features and more.

Kosmo’s Feature Focus: Project Management Reporting

September 25, 2023

With so many reports to create, a project management tool with reporting features can help PMs manage their projects better with simpler, smarter project reports. With this in mind, Mission Control has created a dedicated project management reporting feature for its users. Let's take a look at what you can do with this feature.

Dreamforce Keynote – Salesforce Building Toward Artificial General Intelligence (AI) For Business: CEO Marc Benioff

September 22, 2023

Our latest article breaks down Salesforce's recent Dreamforce announcement of their investment in Artificial General Intelligence (AI) For Business, and natural language processing tools like ChatGPT.

Precedence Diagramming Method in Project Management (with Examples)

September 13, 2023

This article gives an overview of the precedence diagramming method, including how to draw a PDM diagram, its benefits, and how you should use it in project management.

A Project Manager’s Guide to Fishbone Diagrams (with Examples)

September 8, 2023

In our latest article we define the fishbone or Ishikawa diagram, when to use a fishbone diagram in project management and the advantages and disadvantages of of the method with examples.

How To Write a Persuasive Project Proposal in 6 Steps

September 6, 2023

A project proposal is a written elevator pitch that helps you present your project in a concise but efficient manner. This article examines the key steps in creating and presenting your proposal.

Kosmo’s Feature Focus: Project Status Report

August 31, 2023

In our latest Mission Control Feature Focus we take a look at the Project Status Report. What it is, setting it up and disseminating.

Project Integration Management Guide: 7 Steps to Success

August 25, 2023

In our latest article we explore the 7 steps of effective project integration management, the benefits of getting it right and software solutions that can help you nail it.

Pros, cons and alternatives to Jira, Monday.com and Asana

August 23, 2023

In our latest article we explore the pros and cons of project management and workflow tools Monday.com, Asana and Jira - and explore some alternatives.

Marketing Project Manager: Roles and Skills for Success

August 16, 2023

In this article, we’ll help marketing project managers—experienced or aspiring—define the role and its responsibilities. We’ll also look at the skills and qualifications that make a marketing project manager successful.

Project Development Explained: Definition, Phases and Best Practices

August 11, 2023

In our latest article we define and explain Project Development. We also deep-dive into Phases and Best Practices.

Kosmo’s Feature Focus: Managing Timesheets

August 9, 2023

In our latest Feature Focus we take an in-depth look at Mission Control's Timesheet feature and how it can help streamline your overall project management processes.

Project Management Office (PMO): Roles and Responsibilities

July 31, 2023

Our latest article defines the Project Management Office (PMO), outlines the benefits and primary roles and responsibilities of a PMO, and finally how to set up your own PMO.

Top Risk Management Tools and Techniques for Successful Projects

July 28, 2023

In our latest article we take you through various Risk Management Tools and Techniques for Successful Project Management.

A Project Manager’s Guide to PEST Analysis

July 24, 2023

We take a look at A Project Manager’s Guide to a PEST Analysis and unpack the four critical factors making up the acronym - Political, Economic, Social, and Technological.

Herzberg’s Two-Factor Theory for Satisfied and Motivated Project Teams

July 20, 2023

In our latest article we'll explain the Herzberg’s Two-Factor Theory and how to apply it in Project Management.

The Graphical Evaluation and Review Technique (GERT) Explained

July 18, 2023

We take a look at the advantages and disadvantages of the Graphical Evaluation and Review Technique (GERT) and some alternate network diagrams for Project Management.

How to Develop a Project Charter: Definition, Uses and Steps

July 14, 2023

Our latest article takes a look at Project Charters and how to structure and utilize them for Project Managers.

A Quick Guide to Business Process and Project Mapping

July 10, 2023

In our latest article we take a deeper look at what business process mapping is, the different types of maps, their benefits, and how you can effectively use it within your organization.

A Guide to Work Breakdown Structure (WBS) In Project Management (with Examples)

July 6, 2023

We take a look at Work Breakdown Structures (WBS) In Project Management. What a Work Breakdown Structure is, why it's important and how to create one.

A Guide to Project Management Rate Cards

July 3, 2023

In this article, we'll discuss the benefits of using project rate cards and quickly walk you through the steps of creating one within Mission Control.

The Project Manager’s Guide to Pareto Analysis

June 27, 2023

In our latest article we take a look at the Pareto Analysis. This Project Managers Guide will look at the set up steps, the benefits and examples of the popular project decision making tool.

Capability Maturity Model for Improved Project Management Processes

June 23, 2023

In our latest article we explore the Capability Maturity Model including it's various levels, benefits and overall framework.

The Key Phases in a Project Management Lifecycle: A Complete Guide

June 19, 2023

In this article, we'll explore the project lifecycle in detail, discussing each stage's purpose and key activities. We'll also outline the documents and tools you need to keep your project organized and on track from initiation to close.

Software Development Project Estimation Guide: Forecasting, Costing and Pitching

June 16, 2023

In this guide, we'll discuss project estimation, various project estimating techniques, and the steps to follow when estimating your own software development projects.

What’s the Difference Between Project Management and Process Management?

June 14, 2023

What’s the difference between Project Management and Process Management? Our latest article unpacks the differences, the advantages of each and which one you should subscribe to.

A Project Manager’s Guide to Parametric Estimating and Testing (with examples)

June 9, 2023

Parametric estimating is one of the most reliable tools project managers, and their teams use to calculate time and cost estimates. Our latest article explores the how, when and why.

The Linear Scheduling Method Explained

June 7, 2023

In our latest article we define the linear scheduling method, explore the benefits of linear schedule in project management, look at the industries that commonly use the linear scheduling method and finish with some examples.

Complete Guide to the Project Management Professional (PMP)® Certification

June 2, 2023

We've prepared a comprehensive guide to Project Management Professional (PMP)® Certification, including how to apply, the benefits you can expect and a few alternative certifications to explore.

How to Integrate the Critical Path Method in Project Management

May 31, 2023

In our latest article we define the Critical Path Method, unpack when you should use it and how you find the critical path of a project.

Kosmo’s Feature Focus: Holiday Allowance Tracking

May 29, 2023

In our latest Feature Focus we take a look Holiday Allowance Tracking and how the feature helps you manage your team's schedules and ensure that your projects always have the resources they need from start to finish.

Mission Control releases latest update – v1.64

May 23, 2023

We've released our latest update this week- v1.64 - in this article we explore all the new features and enhancements that will further improve your Mission Control UX.

Salesforce Summer Release 2023 Guide: Key Dates, New Features and More

May 18, 2023

In our latest article we take a look at Salesforce's coming Summer Release 2023. The article takes a look at key dates, features and likely impact of the '23 release.

How to Set, Manage and Report to Project Stakeholders

May 16, 2023

Our latest article looks at Project Stakeholders. How to Set, Manage and Report to them as well as creating a Stakeholder Management Plan.

RACI or RASCI Charts for Well Defined Project Roles and Responsibilities

May 12, 2023

In our latest article we unpack the RACI Chart. How it's defined, when and why to use it and best practice tips utilizing it in project management.

Developing a Project Scheduling Template in 7 Simple Steps

May 9, 2023

In this article, we define what a project schedule is and why you need one. We'll also walk you through seven simple steps of creating a project schedule and share simple templates that you can use for your projects.

Kosmo’s Feature Focus: Customer Read-Only Page

May 5, 2023

In our latest Feature Focus we take a look at Mission Control's Customer Read-Only Page; how it works and how it can help you center your business around your customers.

7 Popular Project Management Podcasts to Listen to

May 4, 2023

In our latest blog article we list and review some of the globes most popular project management and technology podcasts.

Identifying and Managing Project Scope Creep

May 1, 2023

Identifying and managing project scope creep is critical to project outcomes, in this article we show you how to plan for it, identify it and put processes in place to manage it.

How to Run a Successful Project Management Team

April 26, 2023

In our latest blog article we take a look at project teams - we explore selection criteria, role utilization as well as the habits of successful project teams

Managing Legal Projects – A Project Management Guide

April 19, 2023

In our latest article we take a look at managing legal projects. We define, phase, provide tips and then explore software options.

A Guide to Using the Delphi Technique in Project Management

April 17, 2023

In our latest blog article we take a look at the Delphi Technique in Project Management, what it is, it's benefits and how to apply it.

Kosmo’s Feature Focus: Mission Control Scheduler

April 13, 2023

In our latest Feature Focus we take a look at Mission Control's Scheduler; what the feature is, and best practice tips on utilization

Understanding Salesforce CPQ and How Professional Services Can Use Complex Quoting Software

April 4, 2023

What is Salesforce CPQ (Configure, Price, Quote), it’s key features and benefits and how it applies to Professional Services Businesses.

8 Ways Project Management Platform, Mission Control, Can Help You Save Costs and Become More Efficient in a Recession

March 27, 2023

We explore some of the ways that cloud-based project management software can help you cut costs and become more efficient in a recession.

WorkflowMax is being retired by Xero – here’s what it means for their customers

March 23, 2023

With the recent news that Xero will be sunsetting their project management tool WorkflowMax, we take a look at the impact this might have and explore alternatives for their customer base

What is Quality Assurance (QA) in Project Management?

March 23, 2023

In this article, we dive into the following: What is quality assurance in project management? How do you ensure quality assurance in project management? And what are the main quality assurance methods.

Our new Global Alliances Director, Jaret Manuel, shares his insights on the state of SaaS and the Project Management market

March 20, 2023

Our new Global Alliances Director, Jaret Manuel, shares his thoughts on the macroeconomic climate and the Project Management industry

10 Of The Most Credible Project Management Certifications

March 15, 2023

We explore the benefits of being Project Management Certified and take a look at the Top 10 most credible Project Management Certifications

Waterfall Vs. Agile – What’s the Best Approach for Your Project Management?

March 9, 2023

In our latest article we take a look at the waterfall and agile project management approaches. We define them both, explore both their pros and cons and lastly look at how to apply the theory.

Managing Technology Projects – A Project Management Guide

March 6, 2023

In our latest blog article you'll discover: What it means to manage technology projects, common challenges faced by IT project managers, tips to make your next tech project a success and why you should use project management software for your technology projects.