In 2018, Data Travel saw an opportunity to change the hospitality technology landscape. We believed the challenges surrounding integrations and data management were inhibiting innovation, especially in the area of guest engagement and guest experience. Data Travel created Hapi (Hotel API) – a hotel cloud data hub and middleware platform that provides plug-and-play, real-time integration between PMS and other hotel systems, as well as real-time 2-way connectivity to Salesforce, the world’s most advanced guest and staff engagement platform. With Hapi Guest For Salesforce, hoteliers have one centralized location to access all of their portfolio-level customer data, including customized dashboards and reports for each department across hotel operations. Now teams can build marketing campaigns that convert at a higher rate, and then track performance through eye-catching trend charts. Today, over 6,300 hotels are connected to the Hapi platform and growing, in pursuit of our mission to achieve a more connected hospitality industry.
Orlando, Florida,