One of the biggest worldwide CX (customer experience) technology and service pioneers for end-to-end, digital CX solutions is TTEC Holdings, Inc. (NASDAQ: TTEC). Through its specialised cloud-based CXaaS (Customer Experience as a Service) platform, the company offers cutting-edge CX technology and operational CX orchestration at scale. TTEC's outcome-based solutions, which touch every virtual engagement channel and enhance each stage of the customer experience, serve iconic and revolutionary brands throughout the whole company. The Company's Digital business creates, develops, and manages omni-channel contact centre technology, conversational messaging, CRM, automation (AI/ML and RPA), and analytics solutions by utilising next-generation digital and cognitive technologies. The 1982-founded company boasts the highest customer NPS scores worldwide because to its exclusive passion with CX excellence. The company's 58,000 staff members work across six continents and combine technology and humans to provide satisfied consumers and stand-out business outcomes.
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