What is the PMO Dashboard in Mission Control?
The PMO Dashboard in Mission Control is a powerful feature designed to provide project leaders with real-time visibility into the health and performance of their projects. Sitting within the broader Mission Control PSA solution—built natively on the Salesforce Platform—the PMO Dashboard empowers PMO teams to track and assess how projects are progressing in relation to time and budget. With a focus on key performance indicators (KPIs), the dashboard ensures you have accurate, data-driven insights to make informed decisions.
Understanding how a project is tracking requires a comprehensive approach to performance management. The PMO Dashboard brings together six critical KPIs to help you assess both financial and timeline metrics: Planned Value (PV), Earned Value (EV), Actual Cost (AC), Recognised Revenue (RR), Cost Performance Index (CPI), and Schedule Performance Index (SPI). These metrics collectively allow you to evaluate how efficiently resources are being used, how closely you are tracking to your forecasted timeline, and how much revenue has been earned or recognised.
Whether you’re overseeing a single project or managing an entire portfolio, the PMO Dashboard offers a consolidated, high-level view that can be drilled down into granular detail. This means you can move seamlessly from a broad performance overview to action-specific metrics, helping you identify risks early, course-correct quickly, and deliver projects more predictably.
Key Features of the PMO Dashboard in Mission Control
The PMO Dashboard is built around industry-standard project performance metrics, offering full visibility into how well each project, milestone, or action is performing. At its core are the six key indicators—PV, EV, AC, RR, CPI, and SPI. These metrics help you determine the value of work planned versus earned, track costs against actual progress, and assess how efficiently and on-schedule your projects are running. With these insights, project managers and PMO leaders can immediately identify whether a project is at risk of going over budget or falling behind schedule.
Each KPI has a specific formula and visual representation that makes interpretation simple. For example, CPI (EV ÷ AC) and SPI (EV ÷ PV) are performance indexes displayed in red, amber, or green, depending on how they stack up against predetermined thresholds. This visual cueing ensures that project managers can instantly spot problem areas that need attention. These colour-coded breakpoints are configured within the Project Automation settings on the Mission Control Console, giving organisations flexibility to tailor thresholds based on their own definitions of project health.
Beyond the numbers, the PMO Dashboard also integrates seamlessly with Mission Control’s collaboration and resourcing features. Users can access Salesforce Chatter directly from the dashboard at the Action level, enabling quick conversations and updates with team members. It also connects with the Resource Assignment Wizard and Resource Allocation Viewer, making it easy to see who’s assigned to each task and adjust workloads on the fly. This makes the dashboard not just a reporting tool, but a real-time command centre for project delivery.
How to use the PMO Dashboard in Mission Control
Accessing the PMO Dashboard is simple—it’s located within the ‘Management Pad’ tab of the Mission Control Console. From here, users can select a ‘Master Date’ that defines the snapshot of data they want to review. The dashboard will then load Completion % values for each action based on that date, using logged time entries and progress tracking data to calculate KPIs. If you want to evaluate changes over time, you can also set a ‘Comparison Date’ to view two sets of metrics side by side.
Once your dates are selected, clicking the ‘Load Dashboard’ button will populate the dashboard with your data. The Dashboard Summary section at the top provides an at-a-glance view of overall CPI and SPI performance across all projects. These high-level metrics are useful for executives and PMO leads looking to quickly assess the state of the portfolio. The colour coding allows you to instantly identify areas that are healthy versus those that need closer inspection.
For more detailed analysis, you can drill down into individual projects, milestones, and actions via the expandable data tree. Clicking on any project, milestone, or action name will open that record in a new browser tab, providing easy access to update or review information. Additional tools like the Chatter component, Resource Assignment Wizard, and Resource Allocation Viewer are accessible at the Action level, streamlining team communication and resource planning from the same interface. To ensure data visibility, be sure the “Display on PMO Dashboard” field is set to TRUE on the project records you want to appear.
Conclusion
The PMO Dashboard is a vital component of Mission Control that transforms project data into actionable insights. By consolidating key metrics such as PV, EV, AC, RR, CPI, and SPI into a centralised and interactive interface, it equips project managers and PMO teams with the tools they need to track performance in real time. With colour-coded visual indicators and drill-down functionality, it becomes easy to spot trends, address issues early, and keep projects aligned with their strategic goals.
From enhancing visibility and collaboration to supporting data-driven decisions, the PMO Dashboard helps organisations deliver projects more efficiently and effectively. Whether you’re managing one project or an entire portfolio, it gives you confidence that you’re staying on budget and on schedule. Leveraging the PMO Dashboard in Mission Control not only improves operational oversight—it empowers your entire project management team to succeed.
Mission Control is a comprehensive Salesforce Project Management software application. Make sure you check out our other Project Management Best Practices.
