In any professional services business, ensuring accurate and approved time tracking is critical—not just for project cost and revenue recognition, but also for operational oversight and client billing. Mission Control’s Timesheet Approvals & Rejections feature offers a flexible and robust process for managing time log validations directly within your project management ecosystem. Built natively on the Salesforce Platform, this feature allows for configurable multi-level approvals that ensure time entries are reviewed and validated before being counted toward billable or cost hours on a project.
By enabling project leaders and role managers to control and verify logged time, this feature strengthens governance, reduces billing disputes, and improves forecasting accuracy. Whether your business needs a simple time approval flow or a more complex validation process, Mission Control provides the tools to match your operational requirements. With visibility, accountability, and streamlined workflow all built into your Timesheet module, your team can focus on delivery with the assurance that project data is accurate and auditable.
Let’s explore what Timesheet Approvals & Rejections in Mission Control is, review its core features, and learn how to get the most value from this capability.
What is the Timesheet Approvals & Rejections in Mission Control?
The Timesheet Approvals & Rejections functionality in Mission Control is a configurable process that allows submitted Time Logs to be reviewed, approved, or rejected before they are applied to a project’s billable or cost calculations. This ensures that only validated work entries are reflected in project reporting, invoicing, and resource tracking. Until a Time Log has received full approval, it will not impact project financials—helping project managers maintain control over the accuracy of logged hours.
There are two types of approvers that can be designated: the Role Manager and the Project Owner. Depending on your configuration, either or both can be required to approve a Time Log. These approval pathways can be activated at the project level by simply enabling specific checkboxes. This flexible setup gives organizations the power to establish governance rules based on their internal structure and approval hierarchies.
Once activated, the approval process ensures that each time entry goes through the defined validation steps. Only when both Role Manager and Project Owner approval statuses are marked as “Approved” will the overall Approval Status reflect “Approved”—triggering the logged time to be counted toward hours completed for billing and costing purposes.
Key Features of the Timesheet Approvals & Rejections in Mission Control
One of the standout features of this approval system is its dual-approval configuration, allowing organizations to enforce validation from both project and resource management perspectives. The Role Manager and Project Owner fields can be independently activated, ensuring flexibility in who is responsible for reviewing time. This ensures that all logged hours are vetted by the right stakeholders before impacting financial metrics.
To simplify management, Mission Control offers dedicated list views and inline editing capabilities. The “Time Logs Requiring My Approval” view makes it easy for approvers to identify which logs are awaiting their input. Users can approve or reject entries directly from the list, saving time and increasing adoption. A similar view—“My Rejected Time Logs”—allows users to review and update any rejected entries, streamlining the process of correcting and resubmitting.
Additional smart features include the Ignore Time Log Approvals setting, which allows you to bypass the approval process for specific milestones or actions, such as non-billable internal work. There’s also logic to automatically approve entries where no approver is specified, ensuring logs don’t get stuck in limbo. If a time log is moved from one project action to another (known as reparenting), its approval status is dynamically updated based on the new project’s rules.
How to use the Timesheet Approvals & Rejections in Mission Control
To get started with Timesheet Approvals, admins or project owners must configure the relevant settings at the project level. This involves activating the ‘Role Manager Timesheet Approval Reqd’ and/or ‘Project Owner Timesheet Approval Reqd’ fields. Once activated, Time Logs will be routed to the respective approvers based on the Role and Project Owner settings. Approvers are assigned via Role records, making it simple to manage on an organizational level.
The Timesheet Approvals tab provides a centralized view for users who need to approve time. Approvers will see a list of users whose logs require their attention, with details such as date, hours, project, milestone, action, and any notes. Approvals are grouped for easy navigation, and users can mark entries as Approved or Rejected in bulk. Rejection comments can also be added to provide context and guidance to the submitter.
Rejected Time Logs are easily accessible via the Rejections Tab on the Timesheet. Users can view, edit, and resubmit rejected entries directly from this interface. They can update any details that may have led to the rejection and resubmit them either individually or in bulk. This closed-loop process ensures that logs don’t fall through the cracks and that all time entries are accurately recorded and approved.
Conclusion
Mission Control’s Timesheet Approvals & Rejections feature offers powerful time validation controls that help organizations maintain data accuracy, ensure audit readiness, and streamline billing workflows. Whether you need a basic or advanced time approval process, the feature’s flexible configurations, intuitive user interfaces, and seamless Salesforce integration make it easy to tailor to your business needs.
By leveraging this feature, project managers can ensure that all time entries are properly reviewed, reducing errors and disputes. It also empowers employees to track and correct rejections quickly, fostering accountability and improving collaboration between teams. In short, Timesheet Approvals & Rejections is an essential tool for any services business looking to optimize time tracking and protect revenue integrity.
Mission Control is a comprehensive Salesforce Project Management software application. Make sure you check out our other Project Management Best Practices.
