Salesforce Project Management Software by Aprika

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Issue management

Definition;

Issue management is the process of identifying and resolving issues that might all have a negative impact on a project. Problems can involve product failures, software defects, material shortages, supplier issues, and more. Issue management covers identifying, tracking, analyzing, and working to resolve and prevent future issues. The issue management process includes the following steps:

  1. Identify the issue
  2. Identify the impact
  3. Review possible actions
  4. Take action
  5. Monitor and review
Issue management
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